1. Definitions
"DPTS": DPTS Limited, a company with a registered address
at 2.02 Crayfields Industrial Park, Main Road, St. Paul's Cray,
Kent BR5 3HP, United Kingdom.
"Client": an individual or organisation to whom Services
are supplied.
"Services": services provided in accordance with the
Contract, including the provision of media for output data.
"Contract": the agreement, order or other binding arrangement
between DPTS and the Client for the supply of services, and the
Contract shall be deemed to incorporate these Conditions.
"Conditions": these Conditions of Business.
"Contract Prices": the current prices supplied to the
Client by DPTS for Services or, in the absence of these prices,
the DPTS standard price list.
"Charges": the sums due to DPTS for the supply of services
specified in the Contract.
"Confidential Information": all confidential information
whether written or recorded on media supplied by the Client, and
all other information which is of a confidential nature and relates
to the business, products, customers, suppliers or pricing of
DPTS or Client.
2. Conditions
2.1 All Services supplied by DPTS are supplied subject to these
Conditions unless varied by written document signed on behalf
of DPTS by an authorised signatory. The placing of an order with
DPTS or the acceptance of Services from DPTS shall be deemed acceptance
of these Conditions.
2.2. DPTS may perform any of its obligations under the Contract
by sub-contractors.
2.3. DPTS may assign any or all of its rights and obligations
contained in this Contract with the prior written consent of the
other party, which consent shall not unreasonably be withheld.
3. Orders and Specifications
3.1. DPTS will return the source material to the Client on completion
of Services no later than 30 days after completion of Services.
3.2. No order which has been accepted by DPTS may be cancelled
by the Client except with the agreement in writing of DPTS and
on the terms that the Client shall indemnify DPTS in full against
all loss (including loss of right), costs, (including the cost
of all labour and materials used), damage, charges and expenses
incurred by DPTS as a result of cancellation.
3.3. Any quotation given by DPTS will lapse unless accepted within
the timeframe expressed in the quotation. The placing of an order
by the Client after a quotation has lapsed will not be binding
on DPTS unless accepted by DPTS in writing.
4. Confidential Information
4.1 Each party shall maintain secret and confidential all Confidential
Information obtained from the other party in the course of or
pursuant to the Contract or prior to and in contemplation of it.
The party receiving such Confidential Information shall respect
the other's proprietary rights therein and shall use the same
exclusively for the purposes of the Contract.
4.2 The party receiving such Confidential Information shall not
disclose the same to any third party save to those of its employees
and sub-contractors to whom and to the extent that such disclosure
is essential for the purposes of the Contract.
4.3 This clause shall not apply to any information which was already
lawfully in the possession of the party receiving it and any information
in the public domain (otherwise than by the fault of the party
receiving it).
5. Warranty
5.1 If and only if the Client has made full payment to DPTS for
the Services, DPTS warrants that all output data provided as part
of the Services will be as specified in the Contract or, in the
absence of such specification, will be in accordance with generally
accepted industry standards for the same, provided:
5.1.1 that any defect becomes apparent within 6 months of completion
of the Services;
5.1.2 that the Client gives written notice to DPTS within 7 days
of any defect becoming apparent with full details thereof; and
5.1.3 that the liability of DPTS hereunder shall be limited to
the repeated performance of defectively performed services.
5.2 This warranty will not apply to any item of media which has
been subjected to any unusual physical or electrical stress (whether
or not that can be shown to be the cause of or relevant to the
particular defect reported).
5.3 The Client will pay DPTS the cost of any test and transport
arising out of a warranty claim for which DPTS does not admit
liability hereunder.
5.4 Services delivered or provided under the Contract will be
deemed to comply with DPTS's obligations in all regards under
the Contract, save to the extent of any defect becoming apparent
and being reported in accordance with sub-clauses 5.1.1 and 5.1.2.
6. Liability
6.1 DPTS will not be liable for any loss or damage of any nature
caused by or arising from:
6.1.1 errors in coding information or instructions provided to
DPTS;
6.1.2 illegible, faulty, damaged or incorrectly processed source
materials provided to it (whether written or on any other media);
6.1.3 source materials which are incorrect, inaccurate, or not
in the required form;
6.1.4 late or non delivery of source materials;
6.1.5 any other failure by the Client to provide DPTS with source
materials, information or instructions in the format that it shall
reasonably require to enable it to provide the Services in the
manner anticipated by the parties.
6.2 Should any source material be lost, destroyed, stolen or damaged
whilst in the custody of DPTS, DPTS will indemnify the Client
in respect of such loss, destruction, theft or damage provided
that DPTS's liability hereunder shall in no circumstances exceed
the replacement cost of the blank media of each lost, destroyed,
stolen or damaged item. DPTS accepts no liability for any additional
value which the data recorded on any source material may possess
nor for any consequential loss which the Client may incur were
the data to be lost, destroyed, stolen or damaged.
6.3 DPTS's aggregate liability for all breaches of the Contract
and in respect of all matters arising out of the provision of
the Services shall be limited to a sum equal to the total Charges
payable under the Contract.
6. 4 Nothing in this clause shall operate so as to exclude a party's
liability for death or personal injury arising out of its negligence.
7. Payments
7.1 DPTS will invoice Charges at Contract Prices on completion
of any provision of Services provided that in the case of any
such provision which continues beyond the end of a calendar month,
DPTS shall be entitled to invoice for work completed at the end
of each calendar month.
7.2 Client shall make payment of invoices within 30 days of the
date of the invoice.
7.3 All prices quoted by DPTS are net of Value Added Tax unless
stated otherwise.
7.4 DPTS will be entitled to be paid additional amounts if:
7.4.1 the source materials provided by the Client differ materially
from those on which DPTS based its estimate or quotation for the
Contract;
7.4.2 the Client materially alters or has miscalculated the volumes
in respect of which the Services are required;
7.4.3 the Client alters other material aspects of the Contract
arrangements or matters material to the provision of the Services.
7.4.4. due to alteration of duties, any foreign exchange fluctuation
and currency regulations.
7.5. If any payment to be made by the Client to DPTS is overdue,
interest will be chargeable thereon after as well as before judgment
on a day to day basis at an annual rate of 4% above the Barclays
Bank rate from time to time applicable until the sum due is paid.
Where any sum owed by the Client to DPTS under this or any other
contract is overdue DPTS may withhold any delivery of goods due
to be made and/or refuse to continue to work under that condition
until arrangements as to payment has been established which are
satisfactory to DPTS. Whether interest is to be charged will be
at the discretion of DPTS given all the circumstances.
8. Termination
8.1 Where DPTS has provided services pursuant to this Contract
and the Client has failed to make payment for the whole or any
part of those services, then DPTS may terminate this Contract
immediately upon giving written notice to the Client.
8.2 Where DPTS has provided services pursuant to this Contract
and the Client has failed to make payment for the whole or any
part of those Services, then DPTS may retain any goods or data
in respect of those Services until the Client has made full payment
for those Services. DPTS shall retain title in any goods already
delivered or in transit until the Client has made full payment
for those Services.
8.3 If the Client, being an individual(s), shall make or offer
to make any arrangement or composition with creditors, or commit
any act of bankruptcy, or if any petition or receiving order in
bankruptcy shall be presented or made against him or any of them
or; if the Client, being a limited company, any resolution or
petition to wind up the Client (other than for the purposes of
a solvent reconstruction or amalgamation), or if an administration
order in respect of the Client shall be passed or presented, or
if a receiver of the property undertaking or assets (or any part
thereof) of the Client shall be appointed, or if any analogous
procedure shall be taken in respect of the Client in any jurisdiction,
or if the Client shall commit any breach of its obligations hereunder,
then, and in any such case, DPTS may forthwith (and without prejudice
to any other right or remedy of DPTS):
8.3.1 suspend or determine the Contract or any unfulfilled part
thereof;
8.3.2 stop any goods or software in transit.
8.4 Such termination shall be without prejudice to DPTS's accrued
and continuing rights under these Conditions.
9. Delivery
9.1. Dates for delivery are estimated dates only and DPTS will
incur no liability for any loss or damage whatsoever as a result
of delay in the provision of Services.
9.2. Deliveries made by commercial couriers, shipping agents,
or other third parties will be charged at cost plus a 15% handing
fee.
10. Storage
10.1. In cases where DPTS stores the Client's material beyond
completion of the Services then the DPTS Standard Terms and Condition
of Storage will apply and the Client will be charged for the same.
11. Risk and Property
11.1. Notwithstanding delivery, the property in the goods shall
not pass to the Client until DPTS has received in cash or cleared
funds payment in full of the price quoted by DPTS.
11.2. Until such time as the property in the goods passes to the
Client, DPTS shall be entitled at any time to require the Client
to deliver the goods to DPTS and if the Client fails to do so
forthwith, to enter upon any premises of the Client or any third
party where the goods are stored and repossess the goods.
12. Force Majeure
12.1. Neither party shall be responsible for non-performance in
whole or in part of its obligations nor under any liability to
the other under the Contract if such non-performance or liability
is due to any cause beyond the control of the party in default
(or its sub-contractors) including, without limitation, acts of
God, war, insurrection, riot, civil commotion, Government regulation,
embargo, explosion, strike, labour dispute, illness, flood, fire
or tempest.
13. General
13.1. When staff or employees of either party are present on the
premises of the other party (or of a sub-contractor) such visiting
staff shall comply with all reasonable security, safety and administrative
procedures generally applicable to host staff at those premises.
13.2. Failure by either party at any time to enforce any right,
claim or provision of the Contract or arising thereunder shall
not be construed as a waiver of such right, claim or provision.
13.3. The Contract will form the entire agreement between the
parties and supersede any previous agreement and (save so far
as expressly preserved hereby) representations, oral or otherwise,
made by either of the parties. The parties warrant that they have
not relied on any representation made by the other party in entering
into the Contract.
13.4. All notices given by either party hereunder or pursuant
hereto shall be in writing and given to the other party at its
address shown in the Contract or at such other address as that
party may have nominated by notice given to the other party in
accordance with this sub-clause. All notices may be served by
personal delivery, first class, registered or recorded delivery
post or by facsimile transmission or by email. Any notice given
by post shall be deemed to be received by the party to whom it
was given 48 hours after posting (excluding Saturday, Sundays
and UK public holidays). Notices given by facsimile shall be deemed
to have been given one hour after transmission thereof. Notices
given by email shall be deemed to have been given once the email
has been opened.
13.5. The Contract shall be construed according to the laws of
England.